“无讼社区”深化诉源治理 群众急难愁盼在家门口解决

　　西安碑林法院创建“无讼社区”深化诉源治理

　　群众的急难愁盼在家门口就能解决

　　□ 本报记者 　 郑剑峰

　　□ 本报通讯员 张 娜 邵晓玲

　　“你好，是法院诉讼服务中心吗？我是太白社区主任，需要法院帮助。”原来，这个社区27家商户与某公司因疫情原因租赁合同产生纠纷，现在这些商户要集体上访，社区主任一个电话打到了陕西省西安市碑林区人民法院。

　　碑林区法院诉讼服务中心接到电话后启动现场指导调解机制，指导社区调解员开展调解工作，已经成功协助20家商户与该公司达成调解协议，剩余7家商户，经过3次现场调解，也已接近达成调解意见。

　　这是碑林区法院在“无讼社区创建示范点”太白社区开展诉源治理工作的一个事例。

　　据介绍，碑林区法院以实现“无讼、无访、无案、无黑、无恶、无乱”“六无社区”为目标，在充分调研基础上，确定张家村街道办事处太白社区为示范点，开展“无讼社区”创建工作，将矛盾纠纷化解阵地延伸到群众身边。

　　“我们围绕‘小事不出社区、大事不出街道、矛盾不上交’目标，主动融入党委领导的基层社会治理大局，激活整合各方解纷资源，构建‘法官+网格员’矛盾纠纷闭环化解工作机制，将司法服务有机嵌入基层社会治理，以司法指导激活基层自治，探索从‘治本’层面破解‘人案矛盾’。”碑林区法院院长李社武近日接受《法治日报》记者采访时说。

　　据了解，碑林区法院在无讼社区建设过程中做到“三个主动融入”：主动融入党委领导和主导的基层区域社会治理工作大局，在地方党委领导下，邀请吸纳公安、民政、人社等部门参与“无讼社区”创建工作，推动形成共建共治共享社会治理新格局；主动融入社区整体工作布局，将法院司法服务有机嵌入社区网格治理体系；主动融入社区群众中，通过特邀调解方式，将热心公益和调解事业的社区居民、人大代表、社区“五老”等15名调解员充实到调解队伍，形成调解合力。

　　“在我们社区经常能看到法院的同志，如今遇到法律问题再也不用担心了，找他们问准没错。”社区居民们说。

　　原来，碑林区法院在开展“无讼社区”建设中，建立了“法官定期走访+网格员日常巡查”矛盾纠纷排查化解机制，构建问题排查、引导调解、矛盾调处、诉调对接的闭环式管理工作机制。

　　“我们庭派出由‘3名员额法官+两名法官助理’组成的下沉团队，直接编入社区网格，定期下沉，全面排查矛盾纠纷和潜在线索，开展法律答疑和法治宣传工作。”碑林区法院立案庭庭长马军介绍，社区网格员同时也是社区调解员，对纠纷不大的邻里小矛盾由他们通过“随手调”方式及时解决，对双方对立情绪严重、情况较复杂的纠纷，则转交法官处理，实现精准对接、有效联动。

　　值得一提的是，“类案指导+法治宣传”在创建“无讼社区”过程中发挥了显著作用。截至目前，碑林区法院已为群众提供法律咨询百余人次，上门问需80余人次，收集纠纷线索23条，组织开展调解50余次，成功化解40件，并开展纠纷回访21次。今年以来，太白社区正式立案诉讼量为零，未发生越级上访案件，刑事治安案件发案数为零。

　　“通过开展‘无讼社区’创建，让司法和社会治理落地社区，让群众在家门口就能解决急难愁盼问题。”李社武说，下一步，碑林区法院将继续深入推进“无讼社区”创建，不断向辖区更多社区拓展。 【编辑:房家梁】

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